Payment & Refund Policy
1-Payment should be made at least one business day
In advance to delivery. (7 business days for training
Abroad)
2-30-days money back guarantee for Desktop and QuickBooks Online. (Less
Visa/Bank fees), also money-back guarantee does not applied for the one-time payment products.
3-Pro-rated refund for all other services. (Less
Processing fee).

Disclaimer    
1. Support inquiry will be handled within three business
Days at max (Depends on support plan)
2. Customer's I.T. technician is required when setting up multi-user network access.
3. Customer is responsible for his own network
Security and data safety.
4. Intuit may change products specifications and
Prices without prior notice.
5. Additional charge will be added to services outside Amman
6. Please check the system requirement in link below:
https://quickbooks.intuit.com/learn-support/en-us/install/quickbooks-desktop-system-requirements/00/268519

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Cancellation policies for QuickBooks 

Within the 30-day money back guarantee (monthly and annual subscriptions)

• You can receive a full refund for your QuickBooks Desktop subscription if you cancel within 60 days of signing up. The refund will be processed to the credit card that we have on file for you.

Outside the 30-day money back guarantee (monthly subscriptions)

• Refunds aren't available for the current billing period.

• Once your subscription is cancelled, you'll no longer be able to use or access QuickBooks Desktop.

• Your company file will remain on your device, but you'll need to re-activate your subscription to be able to open and view it.

Outside the 30-day money back guarantee (annual subscriptions)

• Pro-rated refunds aren't available for the unused portion of your annual subscription unless you're moving to a different QuickBooks Desktop product subscription or a QuickBooks Online subscription

  • If you're eligible for a refund and pay by credit card, expect the refund to appear on your credit card statement 7 to 10 business days after it's processed.

    • Important: the refund will go back on the credit card used to make the purchase. If your credit card number has since changed, you'll need to work with your bank to have the credit transferred.

  • If you're eligible for a refund and pay by Electronic Funds Transfer (EFT), expect the refund to appear on your account 10 business days after it's processed.

• If you're not moving to another QuickBooks subscription, you'll continue to have access to your product through the end of your current subscription period.

• At the end of your current subscription period, you'll no longer be able to use or access QuickBooks Desktop.

• Your company file will remain on your device, but you'll need to re-activate your subscription to be able to open and view it.

Privacy Po

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Alnada (the “Site”).

We DO NOT SELL OR SHARE any personal information collected on our site to any entity and will never do so.

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PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

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We collect Device Information using the following technologies:

    – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

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HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

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DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

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DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

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MINORS

The Site is not intended for individuals under the age of 18.

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CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

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For the Ituit QuickBooks Full Terms & Conditions, please visit:

https://quickbooks.intuit.com/global/terms-of-service/

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